Re-envisioning processes to enhance business results.
Every business runs processes. Many processes become invisible, becoming simply the sum of their actions. But organizations that actively manage processes as strategic assets stand to gain more than efficiency. Process improvement can enhance productivity, quality, and customer responsiveness. It can also integrate team roles and help people see their impact.
The great challenge of process improvement is bringing stakeholders—both upstream and downstream—to a place of common understanding of a process. This includes aligning on how the process is today and how it should be in the future. Each stakeholder is likely to understand only a small part of the process in real detail. But once aligned to a common view, stakeholders can effectively pool their knowledge to drive meaningful improvement.
What we offer
ThoughtForm works with clients to re-think inconsistent, broken, or outdated processes and turn them into strategic assets that everyone is invested in. To do it, we break down silos to identify gaps and redundancies. We root out problems and prioritize opportunities for enhancement. And we create compelling visual models that spur productive dialogue and decision-making.